Examine workflows
Feb 1, 2009 12:00 PM, By Chris Lennon
Implementing BXF can be advantageous for your organization's flow.
A common misconception about the Broadcast Exchange Format (BXF) is that the technology is what's so interesting about it. While the technology and capabilities of BXF are indeed impressive and considerable, the workflow aspects are the most compelling. The workflow aspects are the most likely to have the biggest effect on organizations implementing BXF.
Few broadcasters decide to introduce new technology without a solid business case to support it. It can be expensive and disruptive if done without properly examining the reasons behind the implementation and the likely impact on the way business is conducted. Clearly, an understanding of the technology is required, but one must also consider how the technology will affect the people and workflows that it touches.
A good initial goal is to understand what you are trying to accomplish with a technology such as BXF. Do you hope to cut costs? Do you want to find new revenues? Is your plan to streamline operations? Once you identify your objectives, you can appreciate the deeper effects of the technological change on your organization.
Figure 1. A typical broadcast workflow with sales, scheduling and playout linked by BXF data exchange
Click to enlarge
It is critical to comprehend the significant workflow changes that something like BXF implies before rolling it out across your organization. Above all else, workflows with formerly loosely and poorly connected processes will be brought closer together with systems integration rather than interoperability being the key.
For example, many wonder whether BXF means that traffic and scheduling starts controlling automation. The answer is not simple. BXF does allow traffic and scheduling to dynamically update events on automation's playout list, exchange content metadata and automatically exchange content transfer information. This automates many previously manual processes. Whether it means that traffic and scheduling is taking over automation is up to how a particular organization chooses to adjust its workflow, staffing and even structure in response to the implementation of BXF. (See Figure 1.) This article will discuss some of the capabilities of BXF. Examining these capabilities is a good way to gauge what effect such a rollout could have on your organization.
The capabilities of BXF
Schedule/as-run is the most commonly referenced component of BXF. The main benefit that BXF offers is the ability to dynamically tie together scheduling and playout areas so that changes in one area are automatically reflected in the other. This way, day-of-air program or commercial content changes can be made easily and seamlessly in scheduling — and playout is aware of these changes quickly and automatically. On the flip side, immediate as-run notification is also possible using BXF.
Content metadata can be easily shared among systems using BXF. The depth of content metadata supported is quite deep, both for program and nonprogram (commercial) content. This allows for more automated ingest procedures, as well as better synchronization among systems dealing with content metadata.
With content (both program and commercial) increasingly being delivered as files, the need to manage the transfer of this content in an automated fashion becomes more important. BXF allows systems to exchange transfer information and to automate the movement of content from source to destination.
With these three main areas of capability in mind, it is important to consider which parts of your organization would be affected by the introduction of BXF.
Sales
Clearly, the biggest impact here is in the area of schedule/as-run. The ability to make day-of-air changes to the schedule provides the sales team with greater flexibility in responding to customers' needs. The benefits here are potentially many, as are the workflow effects of automating this process. However, there's more than that. Allowing sales to make day-of-air changes has ripple effects. Among those may be pricing of spots, policy on what changes are permitted (perhaps a €1000 increment in revenue justifies a substitution of spots), and how close to air such changes can be permitted (again, a policy decision, not a technical one).
One other area in which BXF impacts sales is through its support of nontraditional revenue. This refers to ad revenue from items other than 30-second ads. BXF is equally adept at supporting sponsored logos, squeezes, voice-overs and any number of other nontraditional forms of advertising.
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