Squeeze play

Editorial Director Brad Dick says cable and broadband are running a squeeze play on broadcasters’ local OTA content efforts.

Way back in July 2010, I predicted a good future for Google TV. That anticipation of success for Google’s IP content delivery network appears to have been overly optimistic. Even so, this week’s list of press releases included one from Sony announcing a new version of Google TV, and one from Harman for a remote control that implements Google TV. In addition, you can hardly buy a DVD player that does not come equipped with a trial subscription to Netflix, VUDU, Hulu and a range of other IP-delivered content channels.

Apple remains hesitant to deliver on the oft-rumored Apple TV. That may be because its former leader, Steve Jobs, once said, “The television industry fundamentally has a subsidized business model that gives everyone a set-top box, and that pretty much undermines innovation in the sector.” Consumers continue to face challenges in getting free OTA content — with the emphasis on free. It is increasingly difficult (read that as expensive) to watch the local news.

As broadband and cable TV companies begin seeing some customers move to Internet-delivered content, they are taking steps to curb that appetite. Because most of today’s broadband contracts provide unlimited download (except for speed), consumers have little reason to control their IP cravings. It’s like the all-you-can-eat restaurant — salad to steak to dessert — with few restrictions.

While the jury remains out on whether consumers will switch to an OTT delivery model, the cable companies are taking steps to be sure that doesn’t happen. For instance, customers of Time Warner Cable in San Antonio are now encouraged to adopt a diet-restricted Internet consumption model. Customers who agree to a 5GB/month download limit get a $5 monthly discount. If, however, they go over that limit, they are charged an additional $1 per GB. Says Jon Gary Herrera, local TW spokesman, “We’re moving away from one-size-fits-all.”

For broadcasters, what’s hidden in this business model is that viewers could find themselves paying twice for what used to be free OTA content. Because the majority of consumers purchase both television and Internet service through the same vendor, the CDN has no incentive to cut viewers any deals. It’s the “You can pay me now or pay me later” scenario.

As much as this annoys me, few things in this world are not based on consumption. The grocery store doesn’t let customers have 10 heads of lettuce, but charge for only one. Nor can someone raid the grocery store meat counter for steaks and expect to pay for hamburger. Most of what we buy is based on how much we use — water, electricity, gas, etc. Yet, for some reason, many expect broadband IP to be provided on an all-you-want basis. Your local CDN is here to be sure that does not happen.

The solution to squeeze-play pricing is competition. Unfortunately, content delivery remains an uncompetitive business model. While I have the option of selecting from three cable companies and two satellite companies, there are no separate broadband providers. I am effectively forced to accept an all (TV plus Internet)-or-nothing approach from vendors. And, not surprisingly, prices between vendors are pretty much the same.

Getting local OTA broadcast content into American homes used to be easy and free. Now, it is neither. Broadcasters appear to again be stuck between the proverbial rock and hard place when it comes to delivering content to viewers.

Send comments to: editor@broadcastengineering.com

Discuss this Article 2

Brad Dick
on Aug 21, 2012

From a Broadcast Engineering reader

Dear Brad:
In your August 2012 Editorial "Squeeze Play" you state that you cannot get Internet access without getting cable television or Broadband without getting television too. Seems strange.

I can buy AT&T U-verse service and just purchase Internet access. Sure they sold me on the whole package of TV, Phone and Internet when I first got it. And I had those packages until I needed to save money. Turned off the TV service first. Then turned off the home phone after getting an iPhone.

It is a bit easier to put an outside antenna up when one owns a home than an apartment or condo. And when one does not have any sort of home-owner management company tell one that one cannot. Maybe that is your reason for not receiving TV over the air. Or maybe it has to do with location.

Bottom line is I switched to over the air after paying for some form of wired cable or broadband for 13 years. But for the first 37 years of my life I had nothing but an antenna outdoors unless we were on vacation. Over the air is still the way to go.

Once cable seemed like a great idea. Pay for some channels and not have to watch commercials on all of the channels (except on the broadcast ones). Now it is commercial after commercial.

Netflix and the ability to watch some other programs via Hula on my computer get me by without cable. And I watch fewer reruns that I do not want to watch. Frankly as a broadcaster I have enough tv watching at work to keep me happy.

Sincerely,

Kenneth O
Broadcast Operations Engineer
Cocoa, Florida

Anonymous (not verified)
on Aug 27, 2012

From a Broadcast Engineering reader:

Your editorial in August 2012 BE tags the frustration a lot of us feel with broadband providers. You are predicting, however, a restaurant analogy for all services, where you pay as you go. I’m not so certain. I have phone service with my broadband service at home, which provides unlimited free long distance calling in North America, etc. I am not certain how this can be seen as a loss leader to the provider. Instead, it has to be seen by them as a package to attract me away from entities that have to charge for long distance service. Since I make long distance calls (or my wife does) daily, there can be no question we are getting our money’s worth out of this.

If a carrier chose to provide a fat Internet pipe with no restrictions, a homeowner could pay a flat fee for an array of services that could be a salad bar of choices. Do you want fast Internet service? Ok. How about streaming video from a short list of program sources you choose to bookmark, so you don’t end up paying for services you never watch? Ok. How about Voice over IP telephony to anywhere? Well, ok, as long as the distant end has adequate QoS to support it.

The only thing this model sacrifices is something most folks don’t even realize they have lost. It sacrifices the 20 milliamp current loop’s inherent five nines reliability. It makes reliability dependent on an array of electronics scattered across the landscape, all of which must have better than five nines reliability to approach the 20 milliamp current loop. And ultimately, it makes the homeowner responsible to provide power for the end-point electronics to support even basic POTS.

If a carrier were to say to me that I could have a 100 Mbps pipe to and from my house that I could use as I wished, I’d go looking for ways to use it economically. Vendors would compete for the opportunity to fulfill that desire. Would I use 100 Mbps consistently, 24/7/365? Of course not. That is where the carrier could leverage his advantage.

Now, we are talking about a buffet style analogy. Pay once and eat all you want.

Are we going there?

Tom N.
Woodbridge, VA

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