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Sunflower Broadband scans channels with Volicon Observer RPM 400
Aug 14, 2007 2:46 PM
Lawrence, KS-based Sunflower Broadband is using the Volicon Observer RPM 400 to
scan more than 200 channels within the company's channel map.
Volicon's Observer Remote Program Monitor (RPM) system allows Sunflower
Broadband to extend its automated monitoring capability to include detection and
alerting of audio and video problems.
The Observer RPM automates the channel-scanning process to verify the presence of
video and audio and to detect problems such as frozen video, black video, loss of
video signal and low-level audio. The four-channel system at Sunflower Broadband
scans the complete channel map in about 15 minutes and delivers alerts of audio or
video problems so that technicians can correct problems before they're discovered by
subscribers.
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