Discovery Communications selects Zeus Broadcast Global to manage the service desk and asset management of their television networks and multiple locations.
Orlando, FL — February 24, 2009 — Zeus Broadcast, of parent company Obor Digital, LLC., is the industry leading Web-based Service Desk and Asset Management solution.
Zeus Broadcast provides robust tools to manage service departments, including help-desk communications, as well as asset tracking including service tracking, asset history and configuration management. Additionally, the scalability of Zeus Broadcast makes it the perfect solution for companies like Discovery Communications who need to support multiple users, groups and locations. Zeus Broadcast software has a variety of software tools and features to help automate key processes of a broadcast operation’s workflow including the auto-routing of service requests to the correct group, system generated status updates to users, historical tracking of tickets and assets, and even automatically generating preventive maintenance tasks.
Discovery Communications (Nasdaq: DISCA, DISCB, DISCK) is the world’s number one nonfiction media company reaching more than 1.5 billion cumulative subscribers in over 170 countries. Discovery empowers people to explore their world and satisfy their curiosity through 100+ worldwide networks, led by Discovery Channel, TLC, Animal Planet, Science Channel, Planet Green, Investigation Discovery and HD Theater, as well as leading consumer and educational products and services, and a diversified portfolio of digital media.
“Discovery Communications is the largest broadcast network group and has the largest viewership base. They are constantly watched by the entire broadcast engineering community, as they are definitive industry leaders. Having Discovery Communications select Zeus Broadcast to manage their service desk and assets is a tremendous honor,” says Rob Caldwell, Zeus Broadcast’s president. “Zeus Broadcast Global will provide all the Discovery locations with the tools to manage their many channels and services. Each location can have their own processes, yet collaborate and share information as they wish.”
About Zeus Broadcast
Zeus Broadcast, an Obor Digital Company, is a leader in developing technology and software solutions to solve broadcast and communication challenges. Zeus Broadcast specializes in providing solutions to create efficiencies, reduce downtime, and increase productivity and is the cornerstone software solution for the broadcast equipment management market. Born from real broadcast experience, the Zeus Broadcast team is a collection of engineers, sales people, software developers and senior management with a long history of working at broadcast companies. “Those experiences, combined with a plethora of creative ideas from our customers, allow us to continue to develop the best solutions for broadcasters. Our products create and maintain broadcast confidence through easy and efficient management of equipment, people and processes,” says Jamie Stutz, Zeus Broadcast Product Manager. Zeus Broadcast is headquartered in Orlando, Florida U.S.A. with offices in Atlanta, Georgia, as well. For more information, visit www.zeusbroadcast.com